iPhone Stuck on Connect to iTunes Screen and won’t Restore- How to Fix?

Experiencing an iPhone that just won’t budge from the "Connect to iTunes" screen can be frustrating for any user. This issue, often referred to as "recovery mode loop," leaves your device unusable and desperate for a fix. Whether you’re facing this problem due to a failed update, a botched jailbreak attempt, or no apparent reason at all, understanding why this happens and how to resolve it is crucial. This guide will walk you through the reasons your iPhone is stuck on the "Connect to iTunes" screen and offer you three effective methods to restore your device to its former glory.

Why Your iPhone is Stuck on the “Connect to iTunes” Screen

Before diving into the solutions, let’s explore why this issue occurs. Understanding the root causes can not only help in troubleshooting but also prevent future occurrences.

  1. Software Updates: Sometimes, during an iOS update, if the process gets interrupted or encounters an error, it can leave your iPhone stuck in recovery mode.
  2. Jailbreaking: Attempting to jailbreak your iPhone carries the risk of entering recovery mode if the process fails or if the jailbreak software is incompatible with your iOS version.
  3. Hardware Issues: Rarely, a hardware problem, such as a faulty USB port or cable, can disrupt the connection between your iPhone and iTunes, leading to this issue.
  4. Software Glitches: Various software-related problems, from corrupted files to incompatible apps, can force your iPhone into recovery mode as a protective measure.

Method 1: Force Restart Your iPhone

A force restart is a quick and effective method that works wonders for various iPhone issues, including being stuck on the "Connect to iTunes" screen. Here’s how to do it for different iPhone models:

  • iPhone 6s and Earlier: Press and hold the Home button and the Top (or Side) button simultaneously until the Apple logo appears.
  • iPhone 7 and 7 Plus: Press and hold the Volume Down button and the Side button at the same time until the Apple logo shows up.
  • iPhone 8 and Later: Quickly press and release the Volume Up button, quickly press and release the Volume Down button, then press and hold the Side button until the Apple logo displays.

Method 2: Update or Restore via iTunes/Finder

If a force restart doesn’t solve the problem, updating or restoring your iPhone using iTunes (on Windows or macOS Mojave and earlier) or Finder (on macOS Catalina and later) might be your next best option.

  1. Connect Your iPhone: Use a lightning cable to connect your iPhone to your computer. Open iTunes or Finder, depending on your operating system.
  2. Enter Recovery Mode: Different iPhone models have different ways to enter recovery mode. Follow the relevant steps for your model as described in Method 1.
  3. Restore or Update: Once your device is recognized in recovery mode, you’ll be prompted to either restore or update your iPhone. Choose "Update" to attempt to reinstall the OS without erasing data. If that doesn’t work, or you’re okay with starting fresh, select "Restore."

Method 3: Use a Third-party Software

When the above methods fail, third-party software designed for iOS system recovery can come to the rescue. Tools like Tenorshare ReiBoot, Dr.Fone System Repair, and iMyFone Fixppo are popular for addressing various iOS system issues without data loss. Follow the software’s instructions for downloading, installing, and running a repair on your iPhone. This approach is user-friendly and doesn’t typically require technical expertise.

Suggestions for Prevention

Preventing your iPhone from getting stuck on the "Connect to iTunes" screen in the future involves taking a few proactive steps:

  • Regularly Update iOS: Keep your iPhone’s software up to date to avoid bugs and compatibility issues.
  • Avoid Jailbreaking: Jailbreaking can make your iPhone more susceptible to various issues, including this one.
  • Use Official Accessories: Always use official or certified lightning cables and chargers to prevent hardware problems.
  • Backup Frequently: Regular backups to iCloud or your computer ensure that you can restore your iPhone without losing data if something goes wrong.


An iPhone stuck on the "Connect to iTunes" screen is a common issue that can often be resolved with a bit of patience and the right approach. Whether it’s a simple force restart, an update or restore via iTunes or Finder, or the use of third-party software, one of these methods is likely to get your device back to working order. Remember to take preventive measures to avoid similar issues in the future and ensure your iPhone runs smoothly for years to come.